Privacy Policy
Last updated on 23 Jan 2025
Welcome to WonaBet ("we" or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, Discord community, betting tools, Whop marketplace, and related services.
PRIVACY POLICY – CONTENTS
Who We Are
Core Principle – We Do Not Store Personal Data
Third-Party Platforms That Handle Data
3.1 Whop Marketplace
3.2 Payment Processors
3.3 DiscordInformation WonaBet Can See
Cookies & Tracking
How Limited Data Is Used
Data Storage & Security
Your Rights
Children & Legal Gambling Age
International Data Transfers
Changes to This Policy
Contact
1. Who We Are
WonaBet (“we”, “us”, “our”) is owned and operated by Wake Up Media Pty Ltd (Australia).
WonaBet provides:
An online educational community
Access to an automated, data-driven system that displays betting-related information
All access and billing are handled through Whop Marketplace and Discord.
This Privacy Policy explains how information is handled in connection with WonaBet.
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2. Core Principle – We Do Not Store Personal Data
WonaBet does not collect, store, or maintain any database containing personal information, including but not limited to:
Names
Email addresses
Billing or payment details
Home addresses
Identification documents
Personal betting history
Analytics profiles or tracking IDs
All personal and payment information is handled entirely by third-party platforms.
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3. Third-Party Platforms That Handle Data
3.1 Whop Marketplace
When you purchase or manage a WonaBet subscription via Whop, Whop may collect and store information such as:
Name
Email address
Country or region
Payment method details
Transaction history
Subscription status
WonaBet does not control this data and does not have access to full payment details.
Please refer to Whop’s Privacy Policy for more information.
3.2 Payment Processors
Payments are processed by Whop’s integrated payment providers (e.g. Stripe, Apple Pay, Google Pay, PayPal).
These providers may collect:
Card or payment details
Billing address
Transaction IDs
Fraud-prevention and security data
WonaBet does not receive or store this information.
3.3 Discord
To access the WonaBet community, you connect your Discord account. Discord may collect:
Discord username and ID
Profile information and avatar
IP address and device data
Discord manages this data under its own privacy policies.
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4. Information WonaBet Can See
Through Whop and Discord, WonaBet can view limited access-only information, including:
Your Discord username and/or Discord ID
Whether your subscription is active or expired
Messages you send inside the WonaBet Discord server
This information is used only to:
Grant or remove access
Moderate the community
Respond to support requests
Investigate misuse, abuse, or fraud
We do not export, sell, rent, or trade this information.
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5. Cookies & Tracking
WonaBet does not operate its own tracking systems or cookies.
However:
Whop may use cookies on its website
Discord may use cookies or local storage
Payment providers may use tracking for fraud prevention
All tracking is governed by the respective third-party privacy policies.
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6. How Limited Data Is Used
Any limited data visible to WonaBet is used solely to:
Confirm subscription status
Manage Discord access
Moderate the community
Provide support
Detect abuse or illegal content sharing
We do not:
Profile users
Sell data
Use data for advertising
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7. Data Storage & Security
WonaBet does not store personal information.
All data is stored and secured by:
Whop Marketplace
Discord
Third-party payment processors
These providers are responsible for their own security practices and legal compliance.
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8. Your Rights
Because your personal data is controlled by Whop, Discord, and payment processors, privacy rights (access, correction, deletion) must be exercised directly with those platforms.
You may also:
Request removal of your content from the WonaBet Discord by emailing support@wonabet.com
Cancel your subscription directly via Whop
We will act reasonably and in accordance with applicable laws.
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9. Children & Legal Gambling Age
WonaBet is intended only for individuals who are of legal gambling age in their jurisdiction.|
We do not knowingly allow underage users.
If you believe an underage person has accessed WonaBet, contact support@wonabet.com.
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10. International Data Transfers
Whop, Discord, and payment providers may process data in multiple countries.
Because WonaBet does not store personal data, we do not directly perform international transfers. Any such transfers are governed by third-party legal frameworks.
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11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates take effect when published on official WonaBet channels. Continued use of WonaBet indicates acceptance of the updated policy.
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12. Contact
WonaBet
Owned by Wake Up Media Pty Ltd
Email: support@wonabet.com
Jurisdiction: Victoria, Australia
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WONABET – REFUND POLICY
Last Updated: 12 December 2025
1. Digital Service & Immediate Access
WonaBet is a digital subscription service delivered via Whop and Discord.
Upon purchase, you receive immediate access to:
The WonaBet Discord community
Educational content
Automated data-driven systems and alerts (where applicable)
Because access is provided instantly, purchases are generally final.
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2. No Refunds – Standard Policy
To the maximum extent permitted by law:
No refunds are offered for change of mind, lack of use, or perceived performance
You are responsible for cancelling your subscription via Whop before the next billing cycle
Refunds are not provided for:
Forgetting to cancel
Not joining Discord after purchase
Disagreement with educational content
Losing bets or unmet expectations
Minor downtime or maintenance
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3. Exceptional Circumstances
Refunds or partial refunds may be considered at our sole discretion, including:
Duplicate charges
Verified technical failures preventing access for a significant period
Situations required by applicable consumer law
These cases are assessed individually and are not guaranteed.
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4. Requesting a Review
If you believe an error occurred:
Check your Whop billing history
Contact support@wonabet.com with:
Your Whop email or account ID
Purchase date
Description of the issue
Additional information may be requested.
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5. Chargebacks & Disputes
Initiating a chargeback without contacting us first may result in:
Immediate suspension of access
Permanent ban from WonaBet services
We may provide Whop and payment processors with access logs and records to dispute fraudulent chargebacks.
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6. Consumer Law
Nothing in this policy limits your rights under applicable consumer protection laws.
Where refunds or remedies are legally required, we will comply.
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7. Contact
For refund-related enquiries:
Email: support@wonabet.com
1. Introduction
WonaBet respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and comply with applicable privacy laws in the USA, India, and other jurisdictions where we operate.
This Privacy Policy sets out how we collect, use, disclose, and protect your personal information.
“Personal Information” means any information that identifies or could reasonably identify an individual.
This Privacy Policy should be read in conjunction with our Terms & Conditions.
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2. Collection of Personal Information
We may collect personal information when you:
Visit our website
Sign up for our services
Communicate with us via email, Discord, or social media
Make payments through our processors (e.g., Stripe via Whop)
Participate in promotions, surveys, or feedback requests
Types of personal information we may collect include:
Name, phone number, and email address
Discord username and activity on our server
Payment information (processed securely through third parties)
Information you voluntarily provide (support requests, feedback)
Technical data such as IP address, browser type, location, and device information
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3. How We Collect Your Information
We collect information through:
Direct interactions (forms, emails, Discord messages, purchases)
Automated technologies (cookies, analytics, tracking pixels)
Third-party platforms (payment processors, advertising networks)
If we receive personal information from a third party, we protect it as outlined in this Privacy Policy.
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4. Use of Your Personal Information
We use your personal information to:
Provide and manage memberships and services
Process payments through Whop and Stripe
Communicate updates, promotions, and service information
Improve services through analytics and feedback
Monitor Discord access and engagement
Ensure compliance with legal obligations
Protect users, platforms, and intellectual property
We may contact you via email, Discord, or other channels.
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5. Analytics, Tracking & Marketing
We use services such as Google Analytics and Meta Ads to collect information about user behavior. This may include:
IP address
Browser type and version
Pages visited and time on site
Device type and location
This data helps improve website performance, measure marketing effectiveness, and deliver relevant advertising. You may opt out via your Google and Meta settings.
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6. Cookies
Our website uses cookies to:
Enhance website functionality
Store preferences and session data
Enable analytics and remarketing tools
You may disable cookies through browser settings, but some features may not work properly.
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7. Discord Data Usage
We may collect limited information from Discord, including:
Username and role
Activity within our server
Messages or feedback voluntarily shared with our team
This is used strictly to manage access and engagement.
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8. Disclosure of Personal Information
We may disclose personal information to:
Employees, contractors, and service providers
Whop (for subscription management)
Stripe (for payments)
Discord (for community management)
Analytics/advertising platforms (Google, Meta)
Regulatory authorities when required
Buyers or investors in the event of a business restructure
Your information may be stored or processed on servers outside Australia, including the USA, Singapore, and India. By using our services, you consent to these international transfers.
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9. Security of Your Personal Information
We implement reasonable measures to protect your information from misuse, loss, or unauthorized access. Some data is stored on third-party platforms such as Discord and Whop, which have their own security protocols.
No online system is 100% secure, and you transmit data at your own risk.
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10. Data Retention
We retain personal information only as long as necessary to:
Provide services and support
Meet legal, accounting, or regulatory obligations
Resolve disputes
Inactive accounts or data may be deleted unless required for legal or operational reasons.
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11. Accessing & Correcting Your Personal Information
You have the right to access and update the personal information we hold about you, subject to privacy laws.
To request access or correction, contact us at: support@wonabet.com.
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12. Opting Out of Marketing Communications
You may opt out of promotional communications by:
Clicking “unsubscribe” in emails
Contacting us via email
Messaging us through Discord support channels
We will process opt-outs promptly in accordance with applicable laws.
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13. Children’s Privacy
Our services are strictly for individuals aged 18 and older. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.
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14. Jurisdiction
This Privacy Policy is governed by the laws of Australia. Any disputes regarding privacy will be resolved under Australian law.
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15. Complaints About Privacy
If you have a complaint regarding our practices, please contact us at support@wonabet.com. We take complaints seriously and will respond promptly.
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16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates take effect immediately upon posting to our website. Please check this page periodically.
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17. Third-Party Websites
Our Platforms may link to third-party websites. We are not responsible for their privacy practices or content, and recommend reviewing their policies separately.
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18. Contact Information
WonaBet
Email: support@wonabet.com
Website: www.wonabet.com
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Contact Information
WonaBet
Owned & operated by Wake Up Media Pty Ltd
Email: support@wonabet.com
Website: www.wonabet.com

