Privacy Policy

Last updated on 23 Jan 2025

Welcome to WonaBet ("we" or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, Discord community, betting tools, Whop marketplace, and related services.


PRIVACY POLICY – CONTENTS

  1. Who We Are

  2. Core Principle – We Do Not Store Personal Data

  3. Third-Party Platforms That Handle Data
    3.1 Whop Marketplace
    3.2 Payment Processors
    3.3 Discord

  4. Information WonaBet Can See

  5. Cookies & Tracking

  6. How Limited Data Is Used

  7. Data Storage & Security

  8. Your Rights

  9. Children & Legal Gambling Age

  10. International Data Transfers

  11. Changes to This Policy

  12. Contact

1. Who We Are

WonaBet (“we”, “us”, “our”) is owned and operated by Wake Up Media Pty Ltd (Australia).
WonaBet provides:

  • An online educational community

  • Access to an automated, data-driven system that displays betting-related information

All access and billing are handled through Whop Marketplace and Discord.
This Privacy Policy explains how information is handled in connection with WonaBet.

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2. Core Principle – We Do Not Store Personal Data

WonaBet does not collect, store, or maintain any database containing personal information, including but not limited to:

  • Names

  • Email addresses

  • Billing or payment details

  • Home addresses

  • Identification documents

  • Personal betting history

  • Analytics profiles or tracking IDs

All personal and payment information is handled entirely by third-party platforms.

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3. Third-Party Platforms That Handle Data

3.1 Whop Marketplace

When you purchase or manage a WonaBet subscription via Whop, Whop may collect and store information such as:

  • Name

  • Email address

  • Country or region

  • Payment method details

  • Transaction history

  • Subscription status

WonaBet does not control this data and does not have access to full payment details.
Please refer to Whop’s Privacy Policy for more information.

3.2 Payment Processors

Payments are processed by Whop’s integrated payment providers (e.g. Stripe, Apple Pay, Google Pay, PayPal).
These providers may collect:

  • Card or payment details

  • Billing address

  • Transaction IDs

  • Fraud-prevention and security data

WonaBet does not receive or store this information.

3.3 Discord

To access the WonaBet community, you connect your Discord account. Discord may collect:

  • Discord username and ID

  • Profile information and avatar

  • IP address and device data

Discord manages this data under its own privacy policies.

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4. Information WonaBet Can See

Through Whop and Discord, WonaBet can view limited access-only information, including:

  • Your Discord username and/or Discord ID

  • Whether your subscription is active or expired

  • Messages you send inside the WonaBet Discord server

This information is used only to:

  • Grant or remove access

  • Moderate the community

  • Respond to support requests

  • Investigate misuse, abuse, or fraud

We do not export, sell, rent, or trade this information.

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5. Cookies & Tracking

WonaBet does not operate its own tracking systems or cookies.

However:

  • Whop may use cookies on its website

  • Discord may use cookies or local storage

  • Payment providers may use tracking for fraud prevention

All tracking is governed by the respective third-party privacy policies.

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6. How Limited Data Is Used

Any limited data visible to WonaBet is used solely to:

  • Confirm subscription status

  • Manage Discord access

  • Moderate the community

  • Provide support

  • Detect abuse or illegal content sharing

We do not:

  • Profile users

  • Sell data

  • Use data for advertising

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7. Data Storage & Security

WonaBet does not store personal information.
All data is stored and secured by:

  • Whop Marketplace

  • Discord

  • Third-party payment processors
    These providers are responsible for their own security practices and legal compliance.

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8. Your Rights

Because your personal data is controlled by Whop, Discord, and payment processors, privacy rights (access, correction, deletion) must be exercised directly with those platforms.
You may also:

  • Request removal of your content from the WonaBet Discord by emailing support@wonabet.com

  • Cancel your subscription directly via Whop
    We will act reasonably and in accordance with applicable laws.

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9. Children & Legal Gambling Age

WonaBet is intended only for individuals who are of legal gambling age in their jurisdiction.|
We do not knowingly allow underage users.
If you believe an underage person has accessed WonaBet, contact support@wonabet.com.

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10. International Data Transfers

Whop, Discord, and payment providers may process data in multiple countries.
Because WonaBet does not store personal data, we do not directly perform international transfers. Any such transfers are governed by third-party legal frameworks.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates take effect when published on official WonaBet channels. Continued use of WonaBet indicates acceptance of the updated policy.

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12. Contact

WonaBet
Owned by Wake Up Media Pty Ltd
Email: support@wonabet.com
Jurisdiction: Victoria, Australia

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WONABET – REFUND POLICY

Last Updated: 12 December 2025

1. Digital Service & Immediate Access

WonaBet is a digital subscription service delivered via Whop and Discord.
Upon purchase, you receive immediate access to:

  • The WonaBet Discord community

  • Educational content

  • Automated data-driven systems and alerts (where applicable)

Because access is provided instantly, purchases are generally final.

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2. No Refunds – Standard Policy

To the maximum extent permitted by law:

  • No refunds are offered for change of mind, lack of use, or perceived performance

  • You are responsible for cancelling your subscription via Whop before the next billing cycle

Refunds are not provided for:

  • Forgetting to cancel

  • Not joining Discord after purchase

  • Disagreement with educational content

  • Losing bets or unmet expectations

  • Minor downtime or maintenance

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3. Exceptional Circumstances

Refunds or partial refunds may be considered at our sole discretion, including:

  • Duplicate charges

  • Verified technical failures preventing access for a significant period

  • Situations required by applicable consumer law

These cases are assessed individually and are not guaranteed.

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4. Requesting a Review

If you believe an error occurred:

  1. Check your Whop billing history

  2. Contact support@wonabet.com with:

    • Your Whop email or account ID

    • Purchase date

    • Description of the issue

Additional information may be requested.

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5. Chargebacks & Disputes

Initiating a chargeback without contacting us first may result in:

  • Immediate suspension of access

  • Permanent ban from WonaBet services

We may provide Whop and payment processors with access logs and records to dispute fraudulent chargebacks.

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6. Consumer Law

Nothing in this policy limits your rights under applicable consumer protection laws.
Where refunds or remedies are legally required, we will comply.

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7. Contact

For refund-related enquiries:
Email: support@wonabet.com

1. Introduction

WonaBet respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and comply with applicable privacy laws in the USA, India, and other jurisdictions where we operate.

This Privacy Policy sets out how we collect, use, disclose, and protect your personal information.

“Personal Information” means any information that identifies or could reasonably identify an individual.

This Privacy Policy should be read in conjunction with our Terms & Conditions.


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2. Collection of Personal Information

We may collect personal information when you:

Visit our website

Sign up for our services

Communicate with us via email, Discord, or social media

Make payments through our processors (e.g., Stripe via Whop)

Participate in promotions, surveys, or feedback requests

Types of personal information we may collect include:

Name, phone number, and email address

Discord username and activity on our server

Payment information (processed securely through third parties)

Information you voluntarily provide (support requests, feedback)

Technical data such as IP address, browser type, location, and device information


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3. How We Collect Your Information

We collect information through:

Direct interactions (forms, emails, Discord messages, purchases)

Automated technologies (cookies, analytics, tracking pixels)

Third-party platforms (payment processors, advertising networks)

If we receive personal information from a third party, we protect it as outlined in this Privacy Policy.


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4. Use of Your Personal Information

We use your personal information to:

Provide and manage memberships and services

Process payments through Whop and Stripe

Communicate updates, promotions, and service information

Improve services through analytics and feedback

Monitor Discord access and engagement

Ensure compliance with legal obligations

Protect users, platforms, and intellectual property

We may contact you via email, Discord, or other channels.


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5. Analytics, Tracking & Marketing

We use services such as Google Analytics and Meta Ads to collect information about user behavior. This may include:

IP address

Browser type and version

Pages visited and time on site

Device type and location

This data helps improve website performance, measure marketing effectiveness, and deliver relevant advertising. You may opt out via your Google and Meta settings.


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6. Cookies

Our website uses cookies to:

Enhance website functionality

Store preferences and session data

Enable analytics and remarketing tools

You may disable cookies through browser settings, but some features may not work properly.


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7. Discord Data Usage

We may collect limited information from Discord, including:

Username and role

Activity within our server

Messages or feedback voluntarily shared with our team

This is used strictly to manage access and engagement.


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8. Disclosure of Personal Information

We may disclose personal information to:

Employees, contractors, and service providers

Whop (for subscription management)

Stripe (for payments)

Discord (for community management)

Analytics/advertising platforms (Google, Meta)

Regulatory authorities when required

Buyers or investors in the event of a business restructure

Your information may be stored or processed on servers outside Australia, including the USA, Singapore, and India. By using our services, you consent to these international transfers.


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9. Security of Your Personal Information

We implement reasonable measures to protect your information from misuse, loss, or unauthorized access. Some data is stored on third-party platforms such as Discord and Whop, which have their own security protocols.

No online system is 100% secure, and you transmit data at your own risk.


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10. Data Retention

We retain personal information only as long as necessary to:

Provide services and support

Meet legal, accounting, or regulatory obligations

Resolve disputes

Inactive accounts or data may be deleted unless required for legal or operational reasons.


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11. Accessing & Correcting Your Personal Information

You have the right to access and update the personal information we hold about you, subject to privacy laws.

To request access or correction, contact us at: support@wonabet.com.


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12. Opting Out of Marketing Communications

You may opt out of promotional communications by:

Clicking “unsubscribe” in emails

Contacting us via email

Messaging us through Discord support channels

We will process opt-outs promptly in accordance with applicable laws.


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13. Children’s Privacy

Our services are strictly for individuals aged 18 and older. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.


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14. Jurisdiction

This Privacy Policy is governed by the laws of Australia. Any disputes regarding privacy will be resolved under Australian law.


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15. Complaints About Privacy

If you have a complaint regarding our practices, please contact us at support@wonabet.com. We take complaints seriously and will respond promptly.


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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates take effect immediately upon posting to our website. Please check this page periodically.


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17. Third-Party Websites

Our Platforms may link to third-party websites. We are not responsible for their privacy practices or content, and recommend reviewing their policies separately.


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18. Contact Information

WonaBet

Email: support@wonabet.com

Website: www.wonabet.com


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Contact Information

WonaBet
Owned & operated by Wake Up Media Pty Ltd
Email: support@wonabet.com
Website: www.wonabet.com